Privacy Policy
Introduction
This privacy policy explains how Denver Geothermal collects, uses, and protects your personal information when you use our website to connect with local geothermal heat pump specialists.
Information We Collect
Contact Information
When you submit an enquiry, we collect your name, email address, phone number, and property address to connect you with relevant specialists.
Project Details
We collect information about your geothermal project including property type, current heating system, timeline, and specific requirements.
Website Usage
We collect technical information about your website visits including IP address, browser type, pages viewed, and time spent on our site.
How We Use Your Information
Connecting You with Specialists
We may share your contact information and enquiry details with partners to facilitate quotes and job completion. Partners are independent businesses with their own privacy practices.
Service Improvement
We use enquiry data and website analytics to improve our matching process and website experience.
Communication
We may contact you about your enquiry status, additional specialists, or relevant geothermal information.
Commission Tracking
We retain enquiry data for service quality and commission tracking purposes when you engage with our partner specialists.
Information Sharing
With Partner Specialists
We share your enquiry details with relevant local specialists so they can contact you directly about your project.
Service Providers
We may share information with third-party services that help us operate our website, such as analytics providers and email services.
Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.
However, no internet transmission is completely secure. We cannot guarantee absolute security of information transmitted through our website.
Data Retention
We retain your enquiry information for up to two years to track service quality and facilitate follow-up connections with specialists.
Website analytics data is retained according to our analytics provider's policies, typically 26 months.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at contact@denvergeothermal.com.
You may opt out of marketing communications at any time by following unsubscribe instructions in our emails.
Cookies and Tracking
Our website uses cookies and similar technologies as described in our Cookie Policy. You can control cookie settings through your browser.
Third-Party Links
Our website may contain links to specialist websites and other third parties. This privacy policy does not apply to those sites.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
For questions about this privacy policy or our data practices, contact us at contact@denvergeothermal.com or +1 720 730 2505.
Effective Date: December 2024